Privacy Policy
Introduction
At Concept Avenue, we respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, WhatsApp, phone calls, or other communication channels.
This Privacy Policy explains how we collect, use, and protect your information when you contact us for curtains, blinds, carpets, furniture, upholstery, fitout, French molding, and interior decoration services.
Information We Collect
When you contact us, request an estimate, or submit product details, we may collect information such as your name, phone number, email address, location, measurements, product preferences, room details, photos, and any other information you choose to share with us.
How We Use Your Information
We use your information to respond to your inquiries, understand your requirements, prepare estimates, recommend suitable products or services, arrange consultations, and communicate with you regarding your project.
Sharing of Information
Concept Avenue does not sell, rent, or trade your personal information to third parties.
We may only share limited information with our internal team, installation team, or service partners when required to complete your request.
WhatsApp Communication
When you contact us through WhatsApp, your communication may also be subject to WhatsApp’s own privacy policy and terms of service.
Please avoid sharing sensitive personal information unless it is required for your service request.
Data Protection
We take reasonable steps to keep your information safe. However, no online communication method is completely secure, and by using our website, you understand and accept this risk.